Legal Operations
Smarter legal operations. Less friction, more value.
We help legal teams run more efficiently — from eBilling and matter management to vendor oversight and technology support. Practical expertise that integrates with your team and delivers measurable results.
Start a conversationLegal operations is a discipline, not a department.
Many legal teams are doing more with less — managing outside counsel, controlling spend, and adopting new technology while still handling the day-to-day. KCI Business Solutions brings experienced legal operations professionals who understand both the business and the legal side of the work.
What we do
Services
eBilling & Invoice Review
Implementation, configuration, and ongoing management of eBilling platforms. First-pass bill review, guideline enforcement, and coordination with outside counsel on discrepancies.
Matter Management
Structured matter intake, tracking, and reporting. We help legal teams maintain visibility across active matters and ensure consistent processes from open to close.
Legal Spend Management
Budgeting, forecasting, and variance analysis for legal spend. We work with finance and legal leadership to bring predictability and accountability to outside counsel costs.
Outside Counsel Management
Vendor onboarding, relationship management, and performance tracking. We help establish and enforce billing guidelines and manage the outside counsel panel.
Legal Technology Support
ELM platform administration, user training, and process documentation. Experienced with Thomson Reuters, Onit, and similar enterprise legal management tools.
Reporting & Analytics
Custom dashboards and reporting for legal leadership. Spend trends, matter status, vendor performance, and operational metrics that support better decision-making.
Ready to bring more structure to your legal operations?
Whether you need help standing up a new eBilling system or improving an existing process, we can step in quickly and get to work.